Refund policy

Last updated: November 5, 2026

Our 30-day guarantee

Try any Grey Day product. If it isn't right for you, contact us within 30 days of delivery and we'll refund the full product price of your first purchase of that product, even if it's been opened. You don't need to send it back.

The guarantee covers your first purchase of each product. Shipping charges aren't refunded under the guarantee.

Damaged, defective or wrong items

Please check your order when it arrives. If anything is damaged, defective or not what you ordered, contact us within 30 days of delivery with your order number and a photo, and we'll send a replacement or give you a full refund, including shipping.

How to request a refund

Email us at support@greydaywellness.com with your order number and the product you'd like refunded.

Refunds

Approved refunds go back to your original payment method. Your bank or card issuer may take 5 to 10 business days to show it.

Cancellations

If your order hasn't shipped yet, email us and we'll cancel it and refund you in full. Once it has shipped, the guarantee above applies.

Exchanges

We don't offer exchanges. Request a refund under the guarantee and place a new order instead.